Return Policy

Thank you for choosing My Faux Diamond!

We aim to bring you the highest quality of faux diamond and simulated gemstone jewelry. If you are unhappy with your item, you may return it up to 30 days from receipt. Your item must be in the same condition it was in when received (new and unworn). My Faux Diamond has the right to reject any returns on the basis of the condition of the item. Please do not remove any label attached to our items, if so your item is deemed "worn or used" and is no longer returnable.

Exceptions: The 30 day money back guarantee applies to all jewelry except any custom designed engagement rings or other jewelry piece. For further assistance please contact us: info@myfauxdiamond.com

To receive a return label, please contact us at info@myfauxdiamond.com. If you choose to ship your item back to us on your own, please return your item(s) using any shipping carrier you prefer. We suggest that you obtain a tracking number as well as insurance for the total amount of your item(s) you are returning to us.  Once we receive your items your refund will be issued to the card or pay pal account in which you originally paid.  

*If you are seeking an exchange for a different ring size, your new item will be shipped to you upon receipt of your returned item(s).

Please address your package to:

Returns Department
My Faux Diamond
12 East Ramapo Avenue
Unit 934
Mahwah, NJ 07430

Thank you!